My Passport Ultra For Mac Not Showing Up

Can't See My Passport On Mac
My Passport Ultra For Mac Not Showing Up Online
My Passport Ultra For Mac Not Showing Up Mac
Can't See Wd My Passport On Mac

It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. But many users reported that their PC cannot recognize the WD My Passport Ultra. Not to worry.

WD My passport not mounting in mac! WD External Drives External Drives for Mac. Jackwakeham0 October 15, 2015, 1:29am #1. Hello, I have a massive issue. I have a 2TB mypassport drive that i use with my macbook pro, its the one that fits in the rugged case and is USB 3.0. I went to plug it in to my MPB today and nothing happens, the light comes. Deprecated: Function createfunction is deprecated in /home/clients/ce8dc658147c71f5a2ee69/web/index.php on line 7. Create Folders On Your WD My Passport Drive. With your Passport drive plugged into your Mac. My WD My Passport Ultra 1 TB fell from about a height of 3-4 feet and since then my MacBook is not able to detect it or any data of the drive. Also when I go to disk utility, the drive shows ‘not mounted’, and even after trying to mount it by clicking the ‘mount’ button it is not getting mounted.

Here in this post, we will be showing you the tried-and-true solutions for you to resolve WD My Passport Ultra not detected error.

Try from the top of the list until you find the one that works:

Change your WD drive letter and path
Update your USB controller software

Solution 1: Try a different USB cable

One quick fix to solve WD My Passport Ultra not detected error is to try another USB cable to connect your WD drive with computer. Sometime the USB cable cannot work with every computer, thus make sure to try a new one to see if it works.

Solution 2: Change your WD drive letter and path

1) On your keyboard, press the Windows logo key and R (at the same time) to invoke the Run command.

2) Type diskmgmt.msc in the box to open Disk Management.

3) Right-click on your WD drive and choose Change Drive Letter and Paths…

3) On the pop-up window, click Add icon and choose the drive letter beside Assign the following driver letter. Then click OK to save the setting.

Note: If your WD driver is already assigned a letter, then click Change icon and choose another letter for it.

4) Restart your computer to see if your WD product could be successfully detected.

Solution 3: Update your USB controller

Important: To connect your WD My Passport Ultra to your Windows computer, there’s no WD My passport driver required. So please do not download any so-called WD My Passport driver from the third-party websites for the unknown security.

If the USB controller on your Windows is old, corrupted or missing, your WD product can not be detected then. You can solve it through updating your USB controller software.

There are two ways you can get the right drivers for your USB controller: manually or automatically.

Manual driver update – You can update your USB controller software manually by going to your computer manufacturer’s website, and searching for the most recent correct driver for your USB controller. Be sure to choose only driver that is compatible with your variant of Windows versions.

Automatic driver update – If you don’t have the time, patience or computer skills to update your USB controller driver manually, you can, instead, do it automatically with Driver Easy. Driver Easy will automatically recognize your system and find the correct drivers for your exact USB controller, and your variant of Windows versions, and it will download and install them correctly:

1)Downloadand install Driver Easy.

2) Run Driver Easy and click theScan Nowbutton. Driver Easy will then scan your computer and detect any problem drivers.

3)Click the Update button next to the flagged WD device driver to automatically download and install the correct version of that driver (you can do this with the FREE version).

Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. (This requires the Pro version which comes with full support and a 30-day money back guarantee. You’ll be prompted to upgrade when you click Update All.)

Perlen poesie magazine free. 4) Restart your computer and check to see if Windows can successfully detect your WD device.

Hopefully you find this article helpful. If you have any questions, ideas or suggestions. Feel free to leave a comment below.

By Katrina | Posted to Home > Mac Data Recovery Tips, updated on August 20th, 2021User rating:

Summary: Here you will find 5 methods to fix WD My Passport for Mac drive not showing up or working on Mac. To avoid data loss, iBoysoft Data Recovery for Mac can help save your data to a safe place.

Everything has flaws, even the WD My Passport for Mac drive that you used for years.

It happens frequently that:

WD My Passport won't show up when connecting to your Mac computer
WD My Passport is greyed out in Disk Utility
WD external hard drive light on but not working after macOS Big Sur update
WD My Passport drive won't open WD unlocker application on M1 Mac
Mac didn't unlock the WD My Passport drive but asking for the WD Drive Unlock application
WD My Passport Ultra becomes encrypted or unreadable on your Mac

Either way, your important data on this drive will become inaccessible and concerns you a lot.

If the WD My Passport is not showing up on Mac desktop, Finder, or Disk Utility after connecting to your Mac, how to find it and make it work? If you can't see files from WD external hard drive on Mac, how to access data? You'll get answers here.

Solutions for fixing WD My Passport drive not showing up on Mac

Method 1: Do the basic checks
Method 2: Check Finder Preferences
Method 3: Install the latest WD drive unlock application
Method 4: Check & repair drive in Disk Utility
Method 5: Recover data and erase the drive
Method 6: Repair your WD hard drive in local shop

Fix 1: Do the basic checks

Usually, malfunctioned USB port or Mac computer, the broken USB cable, and some hardware problems could make WD My Passport not showing up.

Before going further troubleshooting, do the following basic checks is very necessary.

1. Safely remove the WD My Passport and reconnect it to the USB port. Try quickly plug or slowly plug, which sometimes just works for no reason.

2. Check whether the USB cable or USB port is bad by connecting other hard drives to this USB port or cable and see if that makes a difference.

3. Reboot your Mac computer to see if your WD My Passport drive is not showing up in Disk Utility/Finder or not.

4. Connect the WD My Passport to another Mac or Windows PC, which will find out if it is the incompatible file system of the drive that makes this WD My Passport undetectable.

If the WD My Passport for Mac still doesn't show up or work on Mac after the basic checks, go ahead to try out the solutions as below to make it show up on Mac.

Fix 2: Check Finder Preferences

If your WD My Passport is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences prevents your WD My Passport drive from showing up.

In other words, you didn't allow the connected external hard drives to show up in the Finder or on the desktop.

Now, follow the guide below to set Finder Preferences and make the WD My Passport for Mac show up in Finder or on the desktop.

1. Go to Finder > Preferences > General tab.
2. Tick the 'External disks' option to show the WD My Passport for Mac on the desktop.
3. Go to the Sidebar tab, tick 'External disks' under 'Locations' to show your WD My Passport for Mac in Finder.
4. Go to Desktop or Finder and check if your WD My Passport is showing up. If not, download, install iBoysoft Data Recovery on your Mac and then check if your WD My Passport is detected by iBoysoft Data Recovery.
5. If your WD My Passport is recognized by iBoysoft Data Recovery, follow the wizard to recover data and then format WD hard drive.
If your WD My Passport drive is not detected by iBoysoft Data Recovery either, send WD hard drive to an expert for reparation.

Solution 3: Install the latest WD drive unlock application

Typically, if you have received a message like 'You must run the WD Drive Unlock application from the WD Drive Unlock CD associated with the drive you want to unlock' and you can't open or unlock your WD drive (My Passport):

This has been discussed a lot that WD hard drive not working after the macOS Big Sur update or when connecting to an Apple Silicon M1 MacBook Air.

If you have used WD Utilities or have created a secure password to keep others from accessing the files on the drive, you have to type the password to unlock the drive (unless you enable auto-unlock for this computer) each time: Filemaker pro license key generator.

You shut down or restart your Mac.
You disconnect and reconnect the WD My Passport.
Your Mac wakes up from sleep mode.

Besides, you have to unlock the WD drive with your password even if you have uninstalled the WD My Passport software from your Mac.

To fix that Western Digital My Passport hard drives not working or unlock (though you know the right password) after the macOS Big Sur update, simply download, update, and install the latest WD Discovery Utilities for macOS 11 Big Sur.

Can't See My Passport On Mac

If unfortunately, you can't remember the password, you can only reformat the WD My Passport for Mac hard drive to make it work again, but at the expense of data loss. So, recovering your data with iBoysoft data recovery software in advance.

Fix 4: Check & repair drive in Disk Utility

If the WD Passport hard drive is not showing up in Finder after trying the above methods, you can see whether it is showing up in Disk Utility or not.

Usually, you could have two results:

Case 1: Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting.

Case 2: Your WD hard drive is not recognized, so it's not showing up in Disk Utility at all.

Here, we'll show you solutions to case 1.

1. Manually Mount WD My Passport for Mac in Disk Utility

Sometimes, hard drives cannot be automatically mounted in Disk Utility, even though Mac has detected the hard drive. So it's possible that you'll see the WD My Passport for Mac drive not mounting in Disk Utility.

In this situation, you can manually mount the hard drive.

1. Go to Finder>Applications>Utilities>Disk Utility.
2. Click Show All Devices in View option at the left corner of Disk Utility.
3. Select your WD My Passport for Mac drive from the left sidebar and click the Mount button on the top of the Disk Utility window.

Instead, you can also click on the mount icon beside the drive to mount it immediately.

2. Repair WD My Passport for Mac drive with First Aid

If you can't mount the WD My Passport for Mac manually, there should be some file system problems in this drive.

But don't worry. There is a native repair tool called First Aid in Disk Utility, which can analyze and repair basic hard drive errors especially with file systems and catalogs, extends, volume bit maps. Adobe photoshop cc 2017.

To run First Aid to check the WD My Passport hard drive:

1. Go to Disk Utility.
2. Select the WD hard drive.
3. Click First Aid on the top of the Disk Utility window and then click Run.

After running First Aid, try to mount the WD Passport hard drive again to check if it can be mounted and accessed now.

If your WD My Passport drive cannot mounted, try next solution to recover data and then erase the drive.

Fix 5: Recover data and erase the drive

If First Aid was unable to repair the errors in the WD My Passport, it means that the file system of the WD drive has been damaged. Common, to fix the WD My Passport for Mac drive that's not showing up on Mac, you have to reformat it.

The question is, reformatting will assign a new file system but will also erase all data on this drive as well. Hence, firstly, recover data from WD drive with iBoysoft Data Recovery.

Tutorial to recover data from My Passport for Mac hard drive:

1. Download, install and launch iBoysoft Data Recovery for Mac on Mac.
2. Select My Passport for Mac and click the Scan button to scan all data on this drive.
3. Preview the searching results, choose files you need, and click Recover to get them back.

Next, you can courageously proceed to erase your WD My Passport for Mac hard drive with no fuss.

1. Open Disk Utility.
2. Select the WD My Passport for Mac drive in the left sidebar.
3. Click Erase on the top of the Disk Utility window.
4. Complete the information for your WD drive (such as new format, partition scheme, and so on) and click Erase.

Fix 6: Send your WD My Passport drive for repair

My Passport Ultra For Mac Not Showing Up Online

If My Passport for Mac hard drive is not showing up in Disk Utility, it means that the WD hard drive is not recognized or detected by the Mac. Very probably, your My Passport for Mac has some hardware problems. You'd better send it to a local reparation center.

Understanding why My Passport drive not showing up on Mac

Sometimes, an external hard drive not showing up on Mac just because the USB cable or the USB port on your Mac is bad. In addition, the following reasons may also lead to WD My Passport for Mac not showing up or not working.

Recent macOS update issue
System failure
Virus infection
Motherboard issue
WD My Passport drive damage or corruption

My Passport Ultra For Mac Not Showing Up Mac

Bonus Maintenance Tips for WD My Passport drives for Mac

Apparently, most hard drives not showing up issues are caused by unsafe ejection and sudden power outage. In order to keep your WD My Passport for Mac in good condition, you should pay attention to:

Make sure that your WD My Passport doesn't become physically damaged.
Always safely and properly eject the WD My Passport for Mac drive after using it.
Don't just unplug the USB cable, on the contrary, unmount your drive by right-clicking (control-click) on the icon on the Desktop or in the Finder and choose 'Eject'.
Properly use WD software like WD Drive Utilities, WD Backup software ( to back up important files to your My Passport drive), and WD Discovery ( to organize and share your files to the My Passport drive to backup your online social life).

Final thoughts

Can't See Wd My Passport On Mac

Actually, My Passport for Mac hard drives are just like other external hard drives, which may not show up after connecting to a Mac. This article offers a full guide to help you fix the WD drive not showing up issue in different situations. It's worth mentioning again that once this issue happens, rescue files from your WD Passport hard drive with iBoysoft Data Recovery for Mac first, or you'll face permanent data loss.